How do I change my membership? Sam December 11, 2017 00:47 Updated Follow You can upgrade or downgrade your membership tier at any time by contacting us and one of our agents will be happy to make the change to your account. Related articles How do I cancel my subscription? When do I need to cancel my order to avoid another box shipment? How much does shipping cost? How often will I get charged? I signed up because of your previous Free Exchange policy, will you honor this for me now? Comments 0 comments Please sign in to leave a comment.